Privacy Policy

Last Updated: April 10, 2025

This Privacy Policy describes how Thumbler Ltd. ("Thumbler", "we", "us", or "our") collects, uses, and discloses information about you when you access or use our website (https://www.thumbler.ai), web application, tools, and services (collectively, the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

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1. Information we collect

We collect the following types of personal and usage information:

a. Information You Provide

• Account information: Name, email address, password, username, and profile picture.
• User Input: Text prompts, uploaded images, and other content used to generate AI thumbnails.
• Payment information: Credit/debit card details, billing address, and transaction history (handled securely by Stripe).
• Communications: Feedback, support inquiries, or responses to surveys.

b. Information We Collect Automatically

• Device info: IP address, browser type, device identifiers, operating system.
• Usage data: Clicks, time spent, session recordings (via Amplitude), and interaction patterns.
• Cookies and analytics: We use Google Analytics and cookies to monitor performance, improve functionality, and personalize your experience.

c. Information from Third Parties

• If you log in with Google or engage with us via social platforms (e.g., Facebook, X), we may receive basic profile info to authenticate or personalize your experience.

2. How we use your information

We use the information collected to:

• Provide and maintain the Services
• Generate AI thumbnails from your inputs
• Improve our models and train future versions of our AI
• Respond to support requests
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Send important updates and, where permitted, marketing emails

3. User input and generated

Thumbler allows creators to generate AI-based thumbnails by entering prompts and uploading content. By using this feature:

• You retain ownership of your original prompts, generated images and uploaded files.
• You grant us a license to use your input and generated images to operate, improve, and promote the Services.
• Some Generated Content may be displayed publicly unless you choose private settings.

4. Sharing your information

We may share your information:

• With third-party vendors like Stripe (payment), Google (analytics), and Amplitude (session analytics)
• With other users if you choose to make content public or join a referral program
• If required by law, court order, or to protect our rights
• As part of a business transfer, merger, or acquisition

We do not sell or share your personal information with advertisers or third parties for profit.

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5. Cookies and tracking

Thumbler uses cookies and similar technologies to:

• Keep you logged in
• Analyze usage trends
• Personalize content

You can manage cookies through your browser settings. Learn more at www.allaboutcookies.org.

6. International Data Transfers

Your information may be processed and stored outside your country of residence, including the United States, European Union, and United Kingdom. We take appropriate safeguards to ensure your data is treated securely under applicable laws.

7. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your data
• Correct or update personal data
• Delete your account and associated data
• Object to processing or restrict how we use your data
• Opt out of marketing communications
• Withdraw consent where applicable

You can exercise these rights by contacting hello@thumbler.ai. We may request proof of identity to verify the request.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. You may request deletion of your account and content at any time.

9. Children’s Privacy

Thumbler is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If we discover such information has been submitted, we will delete it promptly.

10. Security

We use industry-standard security practices to protect your data. However, no online service is completely secure. We recommend using a strong, unique password and logging out after use.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through the Services. Continued use of the Services constitutes your acceptance of any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, contact us at:

hello@thumbler.ai

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